Lalune Warranty and Return Policy
Return Policy:
We offer a 28-day return policy on unworn items. If you wish to return an item, please ensure it is in its original condition and packaging.
Please note that earrings cannot be returned for hygiene reasons.
Warranty Policy:
All jewellery items come with a 2-year warranty that covers manufacturing defects. This warranty begins from the date of purchase.
Should you encounter any manufacturing defects within the warranty period, we will provide store credit or a replacement item as compensation.
Exclusions:
Please be aware that our warranty only covers manufacturing defects. It does not cover:
• Loss of items
• Stones falling out
• Any damage resulting from misuse or normal wear and tear
If you have any questions regarding our warranty or return policy, please do not hesitate to contact us. Thank you for choosing Lalune!
